Shipping Policy
Our Shipping Policy
At LazyGirlBrand, we're committed to giving you a great shopping experience from checkout right through to delivery. Our aim is to get your order to you as quickly and safely as possible.
Processing time
- All orders are processed and dispatched within 1 to 3 working days, Monday to Friday, excluding public holidays.
- Orders placed after 5pm are processed the next working day.
- During busy periods, such as holidays or special promotions, processing may take longer.
Shipping costs and methods
- Free delivery on orders over €15.
- Standard delivery time: 2 to 5 working days.
International shipping
- We currently ship internationally to a range of countries. Shipping costs and estimated delivery time are calculated at checkout.
- International orders may be subject to import duties, customs fees and taxes. These costs are the responsibility of the customer.
Tracking your order
- Once your order has shipped, you'll receive a confirmation email with tracking information, so you can easily follow your parcel's progress.
- Have questions about your order or delivery status? Feel free to contact our customer service at support@lazygirlbrand.com.
Missing or stolen parcels
- LazyGirlBrand is not responsible for parcels marked as delivered by the carrier that are later found to be missing or stolen.
- Experiencing issues with your delivery? Please contact our customer service straight away. We'll get in touch with the carrier and do our best to investigate and resolve the issue.
Accuracy of your address
- Please carefully check that your delivery address is entered correctly and completely at checkout.
- LazyGirlBrand is not responsible for delays or incorrect deliveries resulting from an incorrect or incomplete address.
Returns and exchanges
For all information on returns and exchanges, please see our Returns page.
Thank you for choosing LazyGirlBrand.
